Refund Policy

We want you to be satisfied with ReviewPulse. This Refund Policy outlines the terms under which you may request a refund for your subscription.

1. Subscription Refunds

If you are not satisfied with the Service, you may request a full refund within 7 days of your initial purchase or renewal. After the 7-day period, no refunds will be issued. However, you may cancel your subscription at any time, and your access will continue until the end of your current billing period.

2. How to Request a Refund

To request a refund within the eligible period, please contact us at alejandroebufarini@gmail.com with the following information:

• Your account email address
• Date of purchase
• Reason for the refund request

Refund requests will be processed within 5-10 business days. Approved refunds will be credited to your original payment method.

3. Self-Service Cancellation

You can cancel your subscription at any time directly from your account settings. Navigate to Settings → Billing → Manage Subscription to cancel. Upon cancellation:

• Your subscription will remain active until the end of your current billing period.
• You will not be charged for the next billing cycle.
• After the billing period ends, your account will be downgraded to the free plan with limited features.
• Your data will be retained for 30 days after downgrade, after which it may be deleted.

4. Plan Changes

If you upgrade your plan, the new rate will be charged immediately on a prorated basis. If you downgrade your plan, the change will take effect at the start of your next billing cycle. No partial refunds are issued for plan downgrades.

5. Exceptions

Refunds will not be issued in the following cases:

• Accounts terminated for violation of our Terms of Service.
• Requests made after the 7-day refund window.
• Charges resulting from failure to cancel before a renewal date.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at alejandroebufarini@gmail.com.